12/20/24
Verified Renter
Ok living experience Lived here between 2012 and 2020, moved to LA, then came back in 2022 and lived here until 2024. It's on the cheaper side compared with other apartment complexes. Amenities are basic. Maintenance requests are usually completed within a day. Although when it came to the leak due to roof needing repair, it took months. Washers and dryers took at least 6 months to fix. So, I always did my laundry early in the morning when no one else did laundry. Parking is ok. Guest parking... not very many available. Employees take up the guest parking space. The pool is big, good for swimming laps. They just brought in new equipments for the gym. There's Amazon locker, so that's convenient. Some entrance doors aren't locked. I complained about this because at least 2 homeless people slept or got access into the building and trued to camp there. The issue with the entrance door took months to be resolved. One of the entrance door is still not locked/fixed when I moved out. Overall, living here was OK.
Review from Apartments.com
Property Manager at Veranda La Jolla responded to this review
Thank you for providing such detailed feedback about your experience. We're sorry to hear that there were elements of your stay that were not up to standard, especially regarding timely maintenance and security issues. Our team is continuously... working on improving our service and facilities based on the comments we receive. We've taken note of your concerns and will make sure they are addressed promptly. We value your input, as it helps us create a better living environment for all of our residents in the future.