6/18/22
0 Stars
I have lived here for nearly 6 years and can confidently say this is the worst place to live. The leasing office is horrible. Don’t bother calling them if you are locked out of your apartment because they will not help you. They will, however, offer to give you the number for a locksmith you can call yourself.
There is no security so be prepared to have your car broken into numerous times. If you live on the ground floor be prepared to have sinks & bathtubs back up regularly with dirty water... from the above apartments. Also know that if your have a crazed homeless man screaming & kicking at your door late at night security will not come. They are too afraid and you will have to call the police.
Why do I stay? Because it’s the cheapest apartment I have found for the location. And the free gym and laundry in every apartment is great.
Review from Apartments.com
8 People Found This Helpful
Property Manager at Costa Verde Village responded to this review
The quality of your experience is important to us, so we regret reading that you do not feel you have received exceptional service from our team. This is certainly not the experience we would like our valued residents or guests to have. We appreciate... you bringing the concern regarding your being locked out to our attention. Please be assured that our team is looking into this.
We are sorry to hear that you have been a victim of a break-in and vagrancies near our community. Please report any vagrancies in the area to the San Diego Police Department’s non-emergency phone number at (949) 724-7000. Once reported, may you please immediately contact our leasing office so we may address these issues accordingly?
Please know that we work proactively with the San Diego Police department. We apologize for any frustrations or concerns you may have as a result of these situations. We are pleased to offer 24-hour dispatch service for our residents. Dispatch service is available after hours to investigate and document any concerns you may have and we encourage you to contact them at 888-247-3655.
Please do not hesitate to reach out to our leasing office if you would like to discuss these issues and concerns further. We strive to improve your experience at our community.
Thank you.