2/5/21
Disappointing
This place is an all around drag and a poor excuse of an apartment complex. Management is a joke, they will never give you a straight answer and if you call to complain about anything or even just ask a question they will be rude and disrespectful. There always seems to be an issue with water and no exact reason as to why. The maintenance men can barley tie their own shoes much less fix anything wrong in your apartment, can't trust them to look at anything without myself or wife being there to... watch them only make thing worse. If you value good communication and like feeling safe and proud to be a part of a community, then this is definitely not the place for you. If you are new to San Antonio steer clear of Hilltop Oaks.
Review from Apartments.com
14 People Found This Helpful
Property Manager at Hilltop Oaks Apartments responded to this review
We are very disheartened to see that you feel this way about our staff, as they work hard to ensure that our residents have a comfortable place to call home and reliable service. We take these reviews seriously and wish to have an opportunity to... speak with you about your concerns further and what we may be able to do for you. Thank you.