11/26/24
Poor living experience
Have lived in the apartment for 2 weeks and ever since day one of moving in we have had nothing but problems...
I have had to move into 2 DIFFERENT units because the cleaning and inspections done to the apartments are poor af. Spare room flooded with water causing mildew and mold, dishwasher wouldn't start, garbage disposal broken, closet door track bent and broken, towel handle broken, seals and cracks in the building foundation etc. I can go on and on...
So far this is unacceptable and it's... very disrespectful on management. I would not recommend these apartments to anybody and if you currently live here like myself, I would NOT resign a lease with them. The lack of empathy and any sort of compensation from management is the worst I've seen.
The only good thing I can say is the apartments are in a beautiful area, quiet and the maintenance team is great and responsive.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Greenmar Apartments responded to this review
We appreciate you sharing your experience with us. Your feedback holds significant value, and we are committed to helping resolve any concerns. We would like to clarify a few points regarding the situations you mentioned in your review.
Upon... learning about the leak in your unit, we acted promptly by relocating you to another unit at no extra cost. We also took care of the affected area and are currently gathering bids for the necessary repairs to prevent future occurrences.
We are grateful for your kind words regarding our maintenance team and thrilled to hear that you appreciate the peaceful and beautiful environment. Your feedback is incredibly valuable to us, and we are dedicated to making enhancements that will improve the living experience for all our residents. If you require any additional assistance, please don’t hesitate to reach out to our management team. You can also contact our corporate Resident Services team at residentservices@monarchinvestment.com. Thank you for your patience and understanding.