Aventerra at Dobson Ranch Apartments

It is a somewhat dated property, but I can still call it home. I truly appreciate the amenities provided by the property. The staff in the office truly go above and beyond to make sure that any (and all) issues are resolved promptly. The move-in process was an absolute breeze! The maintenance staff are incredible. The property is welcoming, relaxed, and very well maintained. The units range in a variety of sizes and layouts, so there’s something perfect for everyone.

Slightly dated apartment homes. Patios definitely need much love however moving process was painless. The staff has been nothing but friendly and maintenance seems to be on top of any requests that I’ve had.

The plus is the location very close to surrounding schools, neighborhood is safe and clean area. The negatives is the turn around time of maintenance requests, honestly front staff seems to have gotten use to giving residents excuses to why things are not fixed in a timely manner. To improve they could be more specific on time frames which they avoid telling residents time frames, which is unacceptable to me because if you pay your rent on time they are receiving money so these things get done.... Also the inside cabinets needs updating, they basically painted over warped cabinets and over dirty doors no cared in ensuring new residents are moving into a fully done apartment home especially if your paying for an upgraded unit. Read More

DO NOT LIVE HERE!!! Started off strong without having AC in my unit for the first two weeks I moved in AUGUST 115F weather, (was told by maintenance guy he told the owners my unit needed a new AC unit but was ignored). Next amazing thing about this place was that they never gave me the mandatory trash can you have to use in order to use their mandatory trash vallet service, so I was charged $60 for 3 months that I was never credited for or really even got apologized to for. Cockroaches and ants... were another great thing about this apartment, I only had to call for pest control 5 times in 8 months!!! The final greatest thing about my unit specifically 253, was a lingering smoke/mold smell coming from the previous owner/ the resident below this unit. It lasted the ENTIRE 8 months I lived in this apartment and management basically told me too bad and there was nothing they could do about it. All of my clothes and furniture are contaminated with the smell and literally started to make my new apartment smell too! I had to wash my clothes twice to get the smell out and as for my brand new couch, theres not much I can do to rid of the smell. When I finally moved out of this garbage complex they do anything to not get you your deposit back including a $150 charge for cleaning my clean, stain free carpet (which the pictures they showed as "proof" were literally clean) as well as a $20 fee to clean their dirty rusty old washing machine that they apparently didn't clean before I moved in and my personal favorite, a $40 cleaning toilet charge because there was an unremovable hard water stain in the toilet bowl. Like are you kidding me??? Worst apartment experience of my life and I am SO happy not to live in such a trashy place anymore. I really truly beg you to never rent from them unless you want to have a miserable experience like I did.

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I had liked this apartment complex due to the location being close to stores and freeways but that is not worth it when maintenance isnt taken care of and neighbors are disruptive. I signed lease for January 2023 to March 2024 but I decided to terminate my lease early due to this smell coming from the kitchen water tank. I filed a maintenance request back in August and never had anyone respond and voiced my concern to management when i notified termination of my lease and they brushed off the... comment. Would not recommend this complex. Read More