3/1/25
Horrible place to live
Just moved out Thursday and this place and Phil is beyond horrible. Please look somewhere else. Office staff is rude and extremely unprofessional. Any issues brought to Phil and he will make it seem you are the cause. Office staff Luna is just as horrible very unpleasant and doesn't care for the residents needs. Work orders never got done but will be marked as completed, one of my work orders took over a year to complete. Area is run down by homeless that will steal packages from door and... stuff from your patio. Parking is non existence here and if you park anywhere in front of the office your vehicle will be towed, happened 2 times in my 15 month lease, and I'm a resident!! The water is shut off 5 days out of the 7 day week but your bill will be the same!! Again Phil is HORRIBLE please don't waste your time or energy on a slum lord place!
Review from Apartments.com
2 People Found This Helpful
Property Manager at Montelano responded to this review
Hello there,
We regret that you were left with a negative perception of your time here. This characterization of our team is not indicative of what we hope to provide or portray to our residents and we encourage you to reach out to the office at... your earliest convenience so we may discuss your review. Our hope would be that moving forward we're able to repair your confidence in our team. We appreciate your feedback and look forward to speaking with you.