The Vintage

The office staff is inefficient. The property management does everything it can to blame residents for the property management's inability to handle upkeep of shared amenities and mantinence orders. The regional manager will not speak with residents regarding issues at the property so you end up feeling unheard and frustrated. The property manager, leasing agent, and maintenance will lie to cover up for each others's lack of effective service to residents.

I hate to have to leave a warning like this, but BE CAREFUL and visit your prospective apartment AT NIGHT before you lease. My roommates and I spent less than 24 hours there and wound up with a bedbug infestation.

Here's what happened.

We flew across country and didn't get a chance to tour the apartment before we moved in.

At the move-in,the staff were excellent, welcoming and courteous.

Halfway through moving in, when night fell,we discovered the apartment was CRAWLING with bedbugs and… roaches.
Even after just six hours in the new place, and with all the personal belongings quarantined, the bedbugs infested our car and other personal belongings.

BE CAREFUL when renting here. You must tour your apartment at NIGHT, when the bedbugs emerge, to avoid this kind of disaster.

If you fail to notice the bedbugs within 72 hours of move-in, you may be charged for the extermination fees. This MAY be abuse.

The management offered their apologies, assured us they had no idea the apartment was in this condition (Don't they clean / check it first? Leasing a bedbug infested apartment is ILLEGAL), and offered to lease us a different apartment on the property.

Following legal advice, we broke the lease, and the management refunded our deposit and move-in cost.

BE WARNED. Read More

pros: great location, apartment's really spacious, clean, lots of lawn (for walking the dog),inexpensive.
cons: no in unit laundry, dated kitchen, looks like a motel.

I've lived in this apartment complex for maybe 2 months. The grounds keeping is awful, the pool is randomly closed throughout the week (locked shut), the pool isn't 24/7 like many other complexes in the area at the same price point, no hot tub, the rooms don't have lights but have hooks for them, the renovation on the apartment is done like trash, and my work orders haven't been fixed for 3 weeks. Pros the place is not too expensive and is near a lot of Scottsdale sights.

I'll be leaving… another review when I move out. Read More