12/28/23
Don’t trust the office staff. Especially property manager
Don’t move in here! And if you do make them write down EVERYTHING they say and promise you, especially the property manager. Multiple times I would meet with her in person and she would tell me one thing and then later either not follow through or just flat out deny what she said to me. Treated me like a criminal after my bank account was compromised and my rent payment didn’t process correctly. They also would regularly raise rent by significant margins and justify the value went up and... they were making improvements. The most major improvement they made to the property was re doing the staffs offices and reception area. AGAIN I RECOMMEND LOOKING ELSEWHERE for housing housing needs
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Campbell Ranch on Roger responded to this review
We're sorry to hear about your experience. We strive to ensure clear communication and fulfill promises made to our residents. We apologize if there was any misunderstanding or discrepancy in the information provided. Regarding rent adjustments, we... periodically review rates in line with market standards and property improvements. Your situation with your bank account is concerning, and we empathize with the inconvenience caused. Our intention is never to treat anyone unfairly, and we regret any discomfort you've encountered. If there are specific concerns you'd like to discuss further, please reach out to us directly. Your satisfaction is important to us, and we hope to address your concerns and improve your perception of our community.