Cottonwood Creek Apartments

Stay away! We have had a cockroach infestation for over two months now. The infestation is in our kitchen, so we have not been able to use our kitchen cabinets for over two months. Which also means one of our bedrooms is full of our kitchen stuff, so we haven't been able to use that room properly either. It's as disgusting and annoying as it sounds. The office has been slow to respond. A bug guy comes to the complex every two weeks and is supposed to visit our apartment every time he comes since... we have an infestation but he has skipped our apartment because of the office's lack of communication. We were not offered any kind of compensation for not being able to use our kitchen properly. When we asked if we could break our lease and move they told us they would charge us a few thousand dollars and they would blacklist us from any other HSL properties...

So unless you enjoy living with bugs, skip this apartment complex. Read More

The management here is upfront and deals with issues in a timely manner, I also feel that they truly care about the well being of their residents, which is definitely a breath of fresh air!

Lived here from last July to now. Awesome place. Big interior and the property managers were great. Priscilla, Jesse and Beth were really what did it for us. As a college student, the location was extremely ideal and the price was reasonable for sure. Most of the maintenance was timely and efficient. Thank you for making our first apartment experience awesome!

I have been living at Cottonwood Creek since July 2016. I have enjoyed living here and will be renewing my lease. Office staff is always helpful and maintenance responds to requests promptly.

The location is the only good thing about this apartment complex. They management is poor at best.
They continue to lock the pools that should be open and when we call about it, they do nothing, and yet it keeps happening (12 times in 5 months so far). It is absolutely not how you run a business or property.

Someone's truck had all its windows smashed in and a bunch of stuff stolen, not a great site to see walking out to your car in the morning.

The interior is very outdated and smells.... The whole apartment was filthy when we moved in, which required hours of cleaning. We also had many roof leaks that they put-off fixing. I had a steady flow of water above my window, and they didn't seem to care.

Rent from here if you want a good location but beware of them not doing anything for you, but if you are ever late on your rent, they make it extremely difficult for you. Read More