Villas Los Duraznos Apartments

I've been living here for the past two years and am about to finally move out. Over the past 2 years there have been 3 different management companies. I'm only going to speak about the current management and living situation.

The pool has been drained for more than 6 months at this point with no hope of it re opening.

Earlier this year we had two months of no hot water.

The water gets shut off roughly twice a month for hours at a time.

There's no emergency maintenance line.

During the new... installation of the smart door locks they would install it and then not tell you how to get into your own place since your key no longer worked. They had us fill out a paper with our information so they can email us instructions which they never did. This resulted is everyone who works during the day to be locked out of their apartments when they got home in the evening. Did I mention there is no emergency maintenance line so some weren't able to get into their apartments until the following day.

Management doesn't know what communication is.

There is no AC during the winter or spring. When the chillers were supposed to be turned on and we got notification that it would take 2 weeks to fully cool down we still had no AC when it was 100 degrees outside. It wasn't until everyone complained that we were told the chillers were broken. It took over a month to get the communication that it was broken and the entire complex, not just building, but complex didn't have access to AC.

The roaches. There's is a roach infestation.

Maintenance requests will be completed without anyone coming to your apartment to fix anything.

When told they there was a water leak it was ignored until the 4th time being told. Then when they fix it they leave a mess behind.

When asked to check for black mold because the wall was being discolored near the water leak, they simply painted over it. Yet it is still there and the black spots are growing in size.

When management throws an employee bbq at the complex they blast music that can be heard down the block with no regard for the people who live here.

It's not in the best neighborhood so I get to play gun shot or fireworks on a daily basis.

While the outside of the property looks nice and the photos on the site are well photo shopped, it is a complete mess.

I strongly urge you to look for other places to live.

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I have been living in this complex for 6 months! I couldn't tolerate and moved out one month earlier and wasted my money for this place.
The advertisement is a Lie! Don't let them to fool you by their advertisement and model tour. They are nice with you till you sign the contract. After that, they are irresponsible to the problems.
There was frequent water shutdowns! I would feel the smell of the smoke in my room a lot ! Some nights it was crazy! The conditioner wouldn't work in the winter and... they didn't repair it by the end of winter. During the whole winter I was breezing. The washers were unavailable for more than a month and the manager wouldn't care at all!
There was no gym while they would advertise it!
I don't recommend it at all ! I wish I could give zero star rate! Read More

This is the worst place I have experience since I moved to Tucson. Let me Begin, The Water is off 1-5 Times a month, they have no security or lights in the parking lot, it is roach infested, you cannot adjust the water temperature, management change too often, repairs often go unfixed, you do not control the heat or air, you only have until the 1st to pay your rent; on the 2nd, you are late! You do not get an incentive for renewing your lease. All they want is the money and that is all!

Everyday at this apartment complex is another day for a new struggle. Monday-Roach Infestation. Tuesday-Water is completely shut off. Wednesday-Homeless bathing in the pool and washing their clothes. Thursday- AC isn't working. Friday-Overflowing dumpsters everywhere. This apartment complex is exactly like that, except you're actually dealing with these issues at the same time and EVERY SINGLE DAY. The management can never answer any questions I ask, and are little to no help with any situation.... Haven't had hot water in months, and the apartments look nothing like the picture. Read More

I visited these apartments and the floor boards were disgusting, the AC did not work, and there were constantly bugs inside. I do not understand how they could post beautiful images yet sell non-refurbished apartments. To add, the apartments are not in a good area and I would not feel safe going out at night without my dog.