9/19/17
Look elsewhere!!
1) 1 of our cars parked on their property just had a piece of the license plate ripped off with pliers along with our 2018 tags. Jae says the camera over the lot doesn't actually see the lot much & that they are unwilling to give us another gated parking spot without us paying for it tho it was on their property that the criminal property damage occurred. Cust. service is ZERO. Park here at your own risk
2) The complex is right next to a drug rehab center, and while I love that we have such... resources for people who need them, there is often unstable people yelling slurs/nonsense/screaming/crying in the middle of the street/bus ports
3) Our neighbors are smokers. This is a nonsmoking complex. I have an asthmatic fiance and a toddler so this was not acceptable. It took almost 2 months before whatever actions Terra Oceanside took after many complaints for us to stop smelling cigarette smoke most of the time.
4) When they were redoing the sidewalks, they did NOT close off the areas. My 3 yr old fell in wet cement while with my fiance because neither of them could tell in the shade that it wasn't dry given there was only a single cone to let residents know work had been done. We told David about it, and now Jae says he only heard loosely about the incident. Does this mean they did not properly file our complaint? Do you know what it is like to scrub wet cement off of a freaking out toddler?!
5) Not all the dogs are friendly that live here.
6) Rent includes almost nothing in terms of utilities. Expect to pay a hefty monthly fee for the electricity, water, sewer, trash/recycling, plus the processing fee. You will find better elsewhere
7) If you write the company that owns Terra (Cirrus Asset Management) do NOT expect a response
8) Old renovated buildings with almost a 100% chance of lead paint walls and asbestos ceiling. They tell you in their move-in packet that they have no awareness of asbestos or lead, but give you the gov't info that says building from the 70's or earlier (like Terra) if they have no record of ever having removed the initial paint then most likely then it was just painted on top of. Terra has no records so it is a GOOD educated guess that the lead paint is still in there behind new paint. & they for sure have the popcorn ceilings from the 70's so that IS asbestos. God knows about mold. We also a lot of pests (spiders, beetles, silverfish, etc
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