4/16/24
Verified Renter
As former resident of One Paseo Living, we feel compelled to share our overwhelmingly negative experience with this complex. From the moment we moved in, it was clear that this was not the upscale living environment it claimed to be.
Let's start with the building itself. The so-called "luxury" apartments were anything but. The walls were paper-thin, providing zero insulation from the constant noise of neighbors. Whether it was blaring music, yelling matches, or the endless barking of poorly... trained dogs, peace and quiet were nonexistent. Sleep became a luxury we could only dream of.
The quality of construction was abysmal. Plumbing issues were a constant headache, with leaks and clogs plaguing the building. Maintenance requests were met with delays and half-hearted attempts at quick fixes that never lasted.
But perhaps the most disappointing aspect was the staff. Incompetence seemed to be the defining trait of management. Communication was virtually nonexistent, with emails and phone calls routinely ignored. When confronted with concerns, the staff was dismissive and unhelpful, displaying a shocking lack of professionalism.
The leasing office was a revolving door of clueless employees who seemed more interested in collecting rent than addressing the needs of residents. Requests for assistance were met with eye rolls and sighs, as if inconveniencing them was some unforgivable sin. It was abundantly clear that resident satisfaction was not a priority.
Rent prices continued to skyrocket with each passing year, far outpacing any improvements or amenities offered. It became increasingly evident that One Paseo Living cared more about lining their pockets than providing a livable environment for their tenants.
In conclusion, we would strongly advise against anyone considering One Paseo Living as their next home. Save yourself the frustration and disappointment and look elsewhere for a place to live. You'll thank yourself in the long run.
Review from Apartments.com
Property Manager at One Paseo Living responded to this review
Hello, You have posted several reviews. We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach out to us at onepaseolivingmgr@greystar.com and we'll figure it out together. You are posting anonymously. We... are not able to contact you. We look forward to hearing from you.