5/21/25
Incompetent staff
The rent might be a little cheaper than other apartments in mission bay. HOWEVER, there is a good reason for that. You will end up with bunch of incompetent staff. My experience was terrible. Denise was rude, Emily (Denise boss), she never called me for follow up. I am not sure if even Denise informed her to call me. Chris tottally incompetent at leasing office. I asked why they did not work on my application on Monday, Arlett said because we just started our week and busy with other tasks. I... end up withdrawing my application.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at MB360 responded to this review
Dear Future Resident,
Thank you for your feedback. I'm truly sorry to hear about your experience. I wasn’t able to reach out directly as your profile details are hidden, but I would appreciate the opportunity to speak with you. While our rates may... be lower than others in Mission Bay, we strive to provide quality service and regret that we missed the mark. Please feel free to contact me directly—I’d love the chance to connect and learn more.
Warm regards,
Brehyonnia
Community Relations Manager