EPERNAY APARTMENTS

I would not recommend leasing at this apartment complex. The staff were consistently rude and dismissive, and when I finally managed to speak with someone, they denied ever receiving my complaints. The heating system was inadequate, and my apartment regularly dipped into the 50s during the winter months. Visitor parking was a nightmare, with rules that were easy to violate, which results in a towed vehicle. Additionally, many things around the complex were often broken or poorly maintained.... Overall, my experience was frustrating and disappointing. Read More

It's refreshing to have a manager in place that actually cares and is so professional. Claudine is amazing.

Claudine ,Kamilani and Jenny go above and beyond to help tenants.

Nothing but problems with office staff. Have not received back deposit after moving out in November. Parking is a joke, water bills was a joke and over priced

Stay away from Epernay apartments. They do not have good management. I lived there for close to 4 years and hand nothing but problems most of the time I lived there. They are cheap apartments that are over priced. We had issues with mice and bugs while living there. The police were getting called to our complex on a regular basis because to the quality of people they allow to move in. Our power went out on several occasions and never once were we compensated. The apartments are on a boiler... system that does not regulate the water temp. It was almost a daily issue while showering that I would get scolded by extremely hot water. When I brought it to the offices attention I was told they would fix it. They did nothing. It was affecting our entire complex. We were coming up on renewal this last year and went to pay rent only for the management to tell us that we should have moved out already and gave us until the end of that day to move out because they stated they gave us our notice of non renewal a month prior. We had received nothing. Due to the stress it caused my brother who was living with me to have a seizure... Come to find out they had done the same to not only my family but about 6 others as well. All folks that had lived there for many years and all so they can increase the rent to new renters. We moved out in haste and were never informed when the final walk through would be. I was contacted by a debt collection agency in an attempt to collect charges that I was never informed of. When contacting the apartment they had stated they did not have my information. The debt collection agency confined the information was given to them by the apartment management. All in all these apartments are not worth the money they demand or the stress. If it were not for the fact you have to rate them with at least one star I would not be giving them any. Read More