EPERNAY APARTMENTS

I lived at this apartment complex for three years, and it was the worst apartment experience I've ever had. actively warn others to avoid it due to poor management, dishonesty, and unsafe conditions. The property manager consistently denied problems even when provided with proof, often contradicting the lease and gaslighting tenants. When there was bullying and harassment by others in the complex management claimed their "hands were tied" and suggested calling the police on them-despite the… lease explicitly prohibiting tenant harassment. Parking was a constant issue. The lot was never properly maintained, with faded or invisible lines causing unsafe parking. Promised repaving, first mentioned in 2021, never happened despite repeated assurances over three years, still isn't done. Management also ignored their own lease language requiring visible parking permits, instead blaming tenants for "misunderstanding" clear wording. Inside the apartment, there were multiple maintenance and safety issues. Outlets were not up to code, which the property manager initially denied even after photos were provided. Despite admitting the issue, she refused to check other apartments. Additional problems included poorly installed drawers that scraped wood into dishes and children's food, never properly repaired despite requests. Communication with management was hostile and unprofessional. The property manager yelled during calls, gave conflicting statements about whether she had a supervisor, and was openly condescending. Due to lack of trust, I reported violations to the state. Exterior conditions included rotting wood, mold on gutters, missing gutters, improper water drainage, and exposed foundations concealed with landscaping. Management also showed clear favoritism. Some tenants were allowed to violate rules without consequence, while others were strictly and aggressively policed for minor issues. Noise disturbances from certain tenants frequently required police intervention, yet management failed to take meaningful action despite repeated complaints. Overall, the management was disrespectful, dishonest, and negligent. I would not recommend this complex to anyone under any circumstances. Read More