3/23/26
Poor
I would strongly caution anyone considering living at Modera or any Mill Creek property. What started as a positive experience quickly turned into months of frustration, lack of sleep, and complete disregard for tenant well-being.
Since September, we dealt with weekly noise disturbances between 1 AM and 6 AM—loud music, door slamming, and ongoing disruptions that made it impossible to sleep. Despite reporting this multiple times, nothing meaningful was done.
Even more concerning, we later... learned there were internal issues—management turnover and security team changes—which explains why complaints were not documented or addressed properly. Instead of taking accountability, management claimed there was “no record” of the ongoing issues.
When we requested a reasonable resolution—either to leave a few weeks early without penalty or receive partial compensation—we were met with a dismissive and unprofessional response, stating the matter was “closed.” No real solution, no accountability, and no effort to retain good tenants.
We were reliable tenants who paid on time and tried to resolve things the right way. Unfortunately, this company does not prioritize tenant experience, safety, or basic quality of living.
If you value sleep, communication, and responsive management, I would not recommend living here.
Review from Apartments.com




















