8/5/24
Worst Apartment Experience: Severe Roach Infestation, and Unprofessional Management
This apartment complex is a nightmare and feels like a bait and switch. The management is unprofessional and makes empty promises. I experienced severe roach infestations and mold issues that were never addressed. Appliances like the fridge and dishwasher were semi-functional but infested with roaches, and despite requests, they were never replaced or repaired.
The hallways, carpets, and common areas are filthy and poorly maintained. The AC unit and walls are moldy, and repairs are just poorly... done patch jobs. Amenities are poorly managed; the gaming area closes early, and security enforces strict rules on a supposed 24-hour facility. Trash areas are disgusting, and the granite countertops are poorly fixed with tape.
Management constantly sends notice-to-entry emails to avoid the 24-hour notice requirement and turned off elevators during move-out week, making it difficult for residents. The parking situation is bad, and security is lax. The building always smells of weed, and common areas were dirty and broken when I moved in. The electricity provider, Conservative Inc., is a scam, charging excessive rates.
This has been the worst apartment experience of my life. Even motels are better. Avoid this place at all costs.
Review from Apartments.com
Property Manager at Student | University Park responded to this review
Hello,
Thank you for the feedback, we would like to provide clarity and address all of your concerns. Please reach out to info@liveupark.com to discuss further as we take all feedback seriously.