12/31/22
SO DISAPPOINTED
I'm very disappointed, I requested repairs after the Hurricane Ian in my apartment and here I'm 12/29/2022 with no light in my kitchen and with water damage in my ceiling... To be honest it make me angry! I never requested any services until the hurricane Ian happened... I want to ask where is the manager of this place? and why my apartment still in darkness and with the ceiling damage... I got tired of hearing that it's not an emergency... It becomes an emergency when you have been without... light for months!!!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Murano at Three Oaks responded to this review
Dear Gabrielle, we're sorry that issues with your apartment have had a negative impact on your stay at Murano at Three Oaks. It's never our intention to disappoint our valued residents or make them feel as though their concerns aren't being heard.... Please be assured that we're committed to resolving the many issues that Hurricane Ian caused as quickly as possible and with minimal inconvenience to our residents. Please reach out to us at your convenience or stop into the office so that we may discuss this in further detail. Thank you.