9/9/22
Read the Lease
AC did not work for 6 days on Labor Day weekend. The month prior, when we first moved in, freon needed to be added. This time, the freon was banned so there was nothing that could be done. Temperatures reached 85 in the apartment where we keep 2 cats. During this time, we submitted multiple work orders and made numerous phone calls. We eventually were given a portable AC unit that cooled 1 room only. With it being only our second month, our electricity bill went from $80 to $280. (We kept the AC... on during this time because it seemed to keep things down to 80 degrees for our cats-- costly mistake) We do not have enough history to take this up with the landlord to ask for a rebate-- we believe. We also already have a horrible relationship since we moved in with no hot water, or functioning dishwasher or washing machine. It has been incredibly frustrating dealing with any form of maintenance issue since we never receive any feedback from maintenance, and have to constantly complain to the leasing office. We ended up leaving a voicemail stating that we would seek shelter in a pet friendly hotel and take them to small claims court if needed, for a refund. Then miraculously, maintenance arrives and fixes the AC. What they did, we don't know, as we only saw them arrive and leave on camera. Would definitely look into getting a deployment to break this lease.
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Property Manager at Coastline by ARIUM responded to this review
We would like the opportunity to address your concerns. Please reach out to us directly at ResidentServices@ARIUMliving.com when you have a chance. Thank you, and we look forward to hearing from you.