11/27/19
Safety and front office are concerning
Ender's Place has the cheapest options in Baldwin Park for a reason. I understand if you are willing to take this risk, but realize that it is indeed a risk. Let's get to it:
The front office: The front office likes to respond to your emails with phone calls and then confirmation emails saying that your problem was solved. They do this so that they can look things up later and say they were resolved, but do not list what was said on the call. In my case, it was a mold issue. You can see the... attached pictures below (if this site allows). It took two weeks to get someone to take care of it, but according to their system it was "handled that day". I had to walk in with the petri dish with the mold cultures growing and the mold growing on my clothes before they took action. Also, they will nickel and dime you if not even try and take a kidney. They informed us that our carpet had signs of "excessive walking" and that we would have to replace it. I had to make 5 phone calls to find out the age of the carpet before finding out that it was quite a few years old by the end of our lease. They were trying to make us pay for an brand new carpet when they knew they were legally obligated to replace it anyways.
Maintenance: These men are wonderful and very efficient.
Location: Do not live near the corner of Fox st. and Bennett Rd. There have been a lot of vehicles broken into in that area and the apartment does not respond when asked what changes will be made. You will find the parking spots are a premium and you have to park far down Fox st. which is bothersome at night since there are a lot of bats. For one month there was a stolen car that had rotting food inside that the apartment refused to move.
Not everything is terrible, but do your research before taking the risk of moving here.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Enders Place at Baldwin Park responded to this review
Hi Alex, we appreciate your feedback. We believe there may have been some miscommunication or confusion surrounding some of your concerns. We would encourage you to contact the office if you have any questions about these or about your move-out! -... Lindsay, Bell Customer Service