2/18/25
overall good
Pros: location and staff. Close to everything and staff is very friendly and competent.
Cons: no mail and needing your key fob everywhere you go. The doors to apartments and to get to your floor require your key fob. It’s great security, but a pain when you get locked out. They have the butterfly app, but haven’t added the option for your phone to unlock your door. We are now having to message our representatives to get mail delivered by the USPS. Otherwise, we have to drive 20-30 minutes to... the USPS when we pass one closer in Dunwoody. The excuse is regarding homeland security. However, it’s been an issue for greater than 6 months. I’ve now gotten to the point of getting a mailbox at the local UPS because it’s not been resolved. Also packages, get delivered to the wrong building and you don’t have access to the building unless you are a resident of said building. The staff does communicate updates, but those are the big cons of this apartment complex.
Review from Apartments.com
Property Manager at High Street Atlanta responded to this review
Thank you for providing a review of our apartment homes. We are glad you enjoy our convenient location and find the team friendly and knowledgeable. We are sorry, however, to hear that other aspects of our community are not meeting your expectations.... Your feedback about the key fobs and the challenges you have encountered with your mail and package deliveries have been noted, and we will look into them as soon as possible. In the meantime, please get in touch with us directly. We are grateful for your time and look forward to hearing from you soon.