The Stratford Apartments

I toured this property with leasing agent Brandon and he was so professional and pleasant to work with! He gave me tons of information that I needed and answered all of my questions. I was apprehensive about renting an apartment but Brandon made me feel like The Stratford was my best option for renting! I really like the pool area and how modern the apartment looks! I am looking forward to renting this summer there, thanks again Brandon you rock!!

I've been in this complex for over a year, not only have the tenants went down the property has went down. Several times I have ask the leasing office to address egregious noise complaints from neighbors that they do not address. The pest control is non existent, the roaches and critters in this neighborhood are out of control. The leasing office keeps the phone off the hook, so they don't have to answer when residents call. The gate is broke on and off, the package room is not secure. This... neighborhood is a bad representation of the Sandy Springs community and should be condemned. The garbage disposal is not lit at night, and is dangerous so I suggest you just let valet take your trash. They allow just anybody to move into the neighborhood, and AirBnb their apartment out. Sorry for the people that work from home, they just allow contractors to bang on your windows with no notice. I want out, I pay to much and can take my money to a community that appreciates its residents, and addresses their concerns in a timely manner. Read More

I was not able to see apartment before move in date. But I was promised unit was fully renovated. Signed lease agreement and paid first month rent. After seeing apartment I immediately asked for my money back. Apartment was not renovated, and pictures are truly false advertisement.

I was denied money back and forced to still pay another month rent for lease break even though it was less then 24 hrs.

Got a short term rental while home was being built and it was close to my job, well that came at a price. Roaches everywhere! I rented online, site no scene because of COVID. Unit in pics had balcony, when I showed up to move no balcony. Old carpet, broken cabinet doors, hole in pantry/washroom, roach infested, flickering electrical. Trust me, when it was time to leave, it was time. Definitely a humbling experience. Mgmt is nice and so is mgmt staff, although the property was just sold. ... So renter beware. Read More

Just moved from the Stratford to another apartment in Sandy Springs. It's been a night a day experience.

Here's the story:

I was moving back to GA from CA on a few month's notice and had to pick an apartment sight unseen. The apartments looked nice online (they aren't bad in person and pricing is decent for what you get) so I applied. I got great engagement for the first week or 2 and then Brittanie goes silent for around a month and a half.

I FINALLY get a response almost a week before I... have to move back and schedule an appointment to transfer my insurance and whatnot over there. When I got there, we walked in on a conversation between her and her manager talking trash about me (They actually said my name and we heard it).

Maintenance is a joke. I've been to apartments that do the minimum to get the job done, but they go below that bar. As other people have mentioned, I have had job requests get "completed" without anyone showing up at the apartment.

The staff is unresponsive to emails and the address you are supposed to be emailing changes often (at least in my case, I have 4 emails I was told to reach out to).

On top of that, the water is turned off somewhere in the complex at least 4 times a week. And you get emails about every instance. Sometimes more than one. It's ridiculous and I've never experienced that before.

I'm happy to be away from this complex and am looking forward to settling this last fine they claim I'm responsible for. Read More