7/8/24
Disappointed
I’m not sure where to begin. Getting into the complex was so much stress on me. I had two different people send me two different lease information with two different amounts. Paid the lager of the two. First night here the facet for the tub flew off the wall at me,(fixed the next day), the next following night was awoken by water all in the dinner room from the water heater, they shut off the water heater that night (I had to clean up the mess from the water heater) two days later they had a big... fan and a dehumidifier put in
My apartment for three days straight, they fixed the water heater a few days later, they put a hole in my wall and did a crappy patch job, the hall bath had no hot water for 2 weeks before someone actually fixed it, the washer didn’t work. The dishwasher didn’t work, we had a leak under the kitchen sink, the ice maker in the fridge never worked, and from 0600 am to about 2400 it’s so loud above us it’s hard to sleep and I get up 5-6 days a week at 0400 for work. When you call the office it takes forever to get someone. I cannot log into my portal at all. The gym is always locked (can’t get it) took almost 2 weeks to get the mailbox keys. There’s a smell coming from above us that is absolutely disgusting. The pool hasn’t been open once since I have been living here. I’m highly upset with my first three weeks here. I wasn't going go leave a review but everything has been piling up. After three weeks no peace at all. So unhappy about this move. I looked forward to this place and now I’m not happy at all.
Review from Apartments.com
Property Manager at Elme Conyers responded to this review
First, we want to thank you for choosing us as your new home. We take great pride in providing our residents with a pleasant living experience, so we are quite concerned by your feedback, as what you have shared is not in line with our high standards... . We are eager to make things right and encourage you to please get in touch with us at conyers@elmecommunities.com so we can learn more about your individual concerns and assist you effectively.