Fountain View Apartments

Absolutely terrible office support. Lived here 3 years, happy to be leaving. When we first moved in the keys to the apartment did not work well. We contacted maintenance and they came out and fixed the issue (we were able to keep the same keys). Fast forward three years and apparently now there is an issue with them not being able to access our unit with their master key. The contacted us about it and asked if we changed the locks, we never changed the locks. The told us that they would be… changing the locks and giving us new keys for it, which is not a big deal. They gave us a time and date they were going to come change it, but never showed. They then threatened eviction because of their own failure to follow their word to solve a non-existent problem that they may have caused in the first place. There are plenty of other living options in the area in Ames, DO NOT rent with West End Living. Read More

This place is completely awful. They have renovated some apartments, so they took the carpet out. Well they renovated the top floors so you hear EVERYTHING! Our walls shake because of our neighbors just walking around. On top of that, there is mold in our laundry room, and our air ducts have been completely disgusting the entire time, blowing dust. Maintenance took 3 weeks to come look at and then fix our garbage disposal, so our apartment reeked. Would not recommend this place to people.