Grove on Harcourt Apartments

Been here nearly 2 months, and I can say maintenance is absolutely horrible. The apartment you get will not be anywhere near as nice as the model they show.
Everything wobbles. The faucets, towel racks, even my toilet wobbles because they didn't even bother to bolt both sides down. There's paint all over our floor because no effort was made to cover it. The hot water is out frequently.
Their gutters were so bad they had rows of saplings growing in them. When they finally got around to cleaning... them, they threw the debris from them onto our balcony.

When we moved in, we noticed that the dryer takes 2 hours or more to dry really small loads, and dryer lint would be all over our floor. I thought the dryer vent might be loose so I went to check it. Not only was there no vent, but there is nowhere for a vent to connect to. So the dryer is just blowing hot air, humidity and lint everywhere. This is a huge oversight, and a fire and mold hazard. My electric bill is also high due to it.
When I contacted the office about it, they said they'd "look into it." Apparently, they use these crummy ventless attachments (a quick research informs you that these are an insufficient substitute for actual vents, they just use these to charge more for their units). Whatever, at least it is something. But they never came to fix the issue. We checked every few days, nothing ever happens. Two weeks later, they still haven't installed the attachment. I call again, they claim they were waiting on a part to be delivered, but it came that day and they will fix it right away. They never came. Another 2 weeks, they say the same thing, it was delivered today, they'll fix it. Never came. They are so very obviously lying.
It has been over a month and a half, and they still haven't fixed the issue. I have pointed out the obvious dishonesty, and they have just resorted to ignoring me. My partner and I have been very patient with them, but they have no intention to actually do their job.

I would consider other options when looking for a home. Read More

I recently moved into Grove at Harcourt, the worst decision of my life. this place looks like a shady area, I can smell pee on the main door of my building, there are multiple service issues, and despite login service calls no body comes for service, These people don't care at all

I recently moved to this amazing apartment and it truly exceeded my expectations. The spacious and beautifully designed rooms made me feel right at home from the moment I walked in. The modern amenities provided everything I needed for a comfortable stay.

The apartment complex itself was well-maintained and offered a peaceful atmosphere. The surrounding neighborhood was safe and conveniently located near shops, restaurants, and public transportation options. It was easy to explore the city and... access various attractions.

The building staff were friendly, professional, and always available to assist with any questions or concerns. The level of customer service provided was exceptional, making my stay even more enjoyable.

Chris was a complete angel sent from heaven for me and my family. Deja was so kind and helpful from the very second we moved in. We also won our 150 back and was able to to pay a pro-rated amount to get into the apartment early they really understood my situation. I really owe them so much for the kindness and understanding they gave me.

Overall, I highly recommend this apartment to looking for a luxurious and comfortable place to stay. It offers the perfect combination convenience, elegance, and exceptional customer service. Read More

I love living here so much!! Great experiences and would highly recommend!

These apartments are beyond horrible. Roaches and mice are everywhere and management will repeatedly say pest control is coming. They will tell you short staffed and won't fix issues. Many people have called for help. There's trash everywhere in the neighborhood. Neighbors get robbed in the wee hours at gunpoint. People sit in cars for hours and play loud music. People smoke weed in the hallways at all hours of the day. Kid's play loudly in them as well. If you try to speak to the parent's... it's opening up drama. The driveways have huge pot holes and not enough parking. You will need to carry mace or a gun walking far to your apartment. The state should condemn these apartments. Read More