Crossings at Russett Apartments

Star is a great leasing agent. That is all I can say positive. The lack of care about maintenance makes me regret my decision to move here. It has been 2 weeks and it is like pulling nails to get anything fixed that was already supposed to be fixed. You can barely ever talk to an actual manager and if you do, things still don't get done. Apartments are cute but not well maintained by property.

It’s a nice complex, apartment maintenance is a hit or miss. Great area to be in and commute options, no crimes. Grass area should be cut more often. Rent increases every year. Moments when water is off for hours at least twice a year.

Since my initial move here over a decade ago, I have enjoyed the people working and living in my community. For me, the location has been essential for my business days and now my free time!

In January, we were looking for a new home and encountered Star who assisted us with a tour and we immediately fell in love with the property based off the tour alone. We put our application in and the process was hassle free and smooth with ample communication. The property manager Tabatha was great to work with to accommodate our needs and expectations for our new home. When we moved in there were a couple small maintenance issues however within a week they were all resolved by their... productive and speedy maintenance team. This community is by far the best community I have encountered living in Maryland (I'm not from here) as it is well maintained, quiet, and in a very serene area. It's a little pricey however it checked all our boxes and with the team managing and maintaining the property it is worth the extra spend. Read More

Keep your place as nice as you can. Lord forbid anything happens and you have to deal with the team they have. Management is not helpful. Maintenance take awhile, but at least they're nice. So I guess that counts for something. Nice place if you don't ever have any kind of issues, eeeever.