12/5/24
Way too many added fees
The location of the building is hard to beat, but the front office has added a new fee every 2-3 months since taking over last year. Lived here through several management companies, but the newest one has added almost $100 in monthly fees without changing anything about the complex. I now pay a $40 amenity fee and a $20 package service fee and most recently they’ve added $50 in parking on top of the usual fees that already existed (trash, pest…). The amenities are completely average and just... like every other older complex, just a gym, a pool, and a courtyard that no one uses, and the package system is honestly just a cop out so the front office doesn’t have to deal with packages yet you have to pay $20 a month for it. Most apartments in Charlotte do have over $100 in added fees for month, but a lot offer internet and cable included in those fees while I have to pay for that in addition to my monthly fees. New management has just made it scammy with all the decisions being made while nothing has improved the building. The garage doors are constantly left open, there was a homeless man living in one of the stairwells for several months this summer, and I can hear every move my upstairs neighbor makes.
Review from Apartments.com
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Property Manager at Loft One35 responded to this review
Hello Sam,
Thank you for sharing your feedback. We understand your concerns regarding the additional fees and the impact they have on your experience. Our goal is to maintain a well-managed community, and some of these charges help cover the costs... of additional services, like the amenities and package handling, which some residents have found valuable.
We’re committed to enhancing the living experience for all residents, and your feedback helps guide us in that effort. We have corrected the issue with the garage doors and I would love the opportunity to speak with you regarding the complaints of noise from your upstairs neighbor. Please reach out to me via email at loftone35pm@stylresidential.com to provide the best day and time to reach you.
Looking forward to speaking with you soon.
Best Regards,
Darcene Edwards | Property Manager