Valera East

I lived here for a little over two years. The size of the apartments are nice, and I was able to rent it at a decent price. Within 15-20 minutes of the complex are a bunch of restaurants and shopping, and just down the street is a good mechanic. I never had a roach problem while living here.

Maintenance is hit or miss. It seems to change hands a lot. Maintenance is always punctual, but sometimes you get some who knows what he is doing, and other times the guy seems clueless. The maintenance… staff at the beginning of this year was okay. I do not know if it is the same people now. There is supposed to be security at one of the gates, but they are only sometimes there. I do not know how much they are paying attention when they are present.

The office staff is unorganized. They are nice, but only a couple of people know what they are doing, and if they are not in office, good luck. Even if they are there, still no guarantees. When it was time for me to move out of the apartment, I gave them my two months notice. I even signed a form confirming I would be vacating at the end of my lease. They still called me 3 times asking if I was going to renew my lease. I spoke to them in office 2 or 3 times to confirm that I would not be renewing. When my move-out date arrived, they were still surprised that I was moving out of the apartment. They did not close out my apartment until a week and a half to two weeks after I moved out of the apartment. They tried to charge me for that time and warned me they would seek legal action if I did not pay. Fortunately I was able to get them to do their jobs before that happened.

They only let you get packages during a 3 hour window during weekdays. Good luck getting those packages if you have a full-time job during normal working hours. There are package thieves in the complex, so be aware of that if the package is accidentally delivered to your door. They claim to include washer/dryer in-unit, but what they do not tell you is you have to rent them. The recycling bins are constantly full because people use them for regular trash, despite them being clearly marked. There is trash all over and around the complex. I had noise issues more than once.

There are pros and cons to living here. If you decide to live here, hopefully you have fewer problems than I did. Read More

Just toured this development and fell in love. Immaculate buildings with beautiful amenities. The staff are extremely courteous! This is a must see!

Great place and the staff are really helpful
Highly recommend this property

just moved in staff was very helpfull and the proprty is nice and clean and very well maintanind