1/9/25
Verified Renter
Maintenance Request Our furnace was making a nasty sound so we called the emergency number at 8am and thought things would be taken of- well after waiting until 3pm we called the office and they had not gotten any report up to that point- once they knew it was handled within an hour. Only frustration was the break down in communication- once the office was aware it was taken care of with not issues
Review from Apartments.com
Property Manager at Stone Creek Villas responded to this review
Thank you for sharing your feedback. We’re glad to hear that once the office was informed, your furnace issue was resolved quickly. We understand your frustration with the initial communication breakdown and will review this to help improve our... processes. If you have any further concerns, feel free to reach out—we’re here to assist!