The Grand Cherry Hill Apartments

I've lived here for seven years and three changes in management companies. I like the property. The units are old and very dated, the bathrooms are horrible, the halls smell like garbage but the trade off is you get a lot of space. I can't emphasize how much I dislike the current management company. I had a real life crisis and couldn't decide if I could sign a full year lease or go month to month. Instead of giving me a little time to figure it out, they locked me out of the payment portal and... then sent me an eviction notice. They also let me know that they could rent my unit for more than I was paying. When I pointed out how insensitive they were being, they said this is a business. My rent record is stellar and I've paid close to $200,000 in rent over the years. I'll need to go to court to get all of the fees removed from my account. Buyer beware. Read More

We recently moved to The Grand, after our house sold in a very short time. My daughter lived here in 2018, and I always loved her apartment and the resort like amenities

Our apartment is spacious, so I could decorate like our prior home. We have a large sectional sofa, our dinning set, tv and my husband’s medical books in glass cases, tastefully situated in the main living area. The bedrooms are a very good size as well. I love the stucco ceilings, real granite counter tops and dark wood... cabinets.

Everyone has been so responsive, beginning with Sandy, the leasing agent, Lindsay, the property manager, Carmella, the lovely relations coordinator and James from maintenance who took care of all of our requests, efficiently and quickly.

We are so happy that we chose The Grand as our new home!! Read More

Apartment is very nice and very spacious. I would stay a second term if #1 parking was not available and #2 you had control over your apartment climate “included in rent”. The excuse is that since it is a tower building they cannot run air conditioning and heat at the same time. They don’t turn the air conditioning on until MAY so when it’s over 80 degrees YOU HAVE NO AIR CONDITIONING! I am on the 7th floor and it is unbelievable how hot it gets. Also they turn the air OFF in October. With... global warming it is still hot after that so again it’s like living in a FURNACE! This issue is enough to make me adamant about moving out. Trust me it is NOT bearable. Read More

As a continuing resident who has been living at The Grand for the last 6 years and counting, I can confidently say that this is a safe, comfortable, happy place for long-term residence. With Asden Property Management taking-over a few years ago, the quality of maintenance has greatly improved. The initial COVID times were handled meticulously and due diligence was in full effect. The gymnasium, club house, pool, barbecue grilling stations, Amazon hub locker, concierge availability and shopping... carts for convenience are the other highlights of The Grand. In short, it has been a memorable journey here and I'm sure that it will continue being so. Read More

Recently tried to move in, upon arrival there was standing water and black mold in the carpet of the bedroom. Also there was a ton of standing water outside on our patio. After speaking to the property manager to try and fix the issue, he assured me they would deal with the carpet and standing water outside. After a week only the mold and carpet where fixed, and I was given an excuse that trying to fix the standing water outside would cause more problems. Then upon trying to move back in and... getting them to fix the water outside, our bathroom ceiling started heavily leaking on the floor. Now trying to contact the property manager today and he has yet to reach out. Haven’t even got to move in and already moving out. DO NOT MOVE. WOULD GIVE ZERO STARS IF I COULD. Read More