9/12/24
This place is a joke!
When I moved in I was told to make maintenance requests online, unless it’s an emergency. Well, I tried that but the site is invalid. I notified them of that, via phone, in May when my water heater broke.
Fast forward to June/July/August, my electric bill started to increase significantly, eventually doubling what I’ve ever paid anywhere I have ever rented. I realized my AC wasn’t keeping up with the heat outside. I checked my windows & there is little to no sealing whatsoever. Literally, they... can be moved side to side.
I called the office about this on 8/8 & was told they were down a maintenance guy, but they’d give me a call with a day they could come out the following week. I never heard back so I followed up 8/13, which I was told someone would be out the next week. I called again, on 8/23 & was told that I’m on the list - no time frame or idea of when someone would be out.
Finally, on 8/28 I came home to my air set at 68° (which is what I’m having to set it at to keep it at a reasonable temp with the heat coming through the windows) but the actual temp in my apartment reaching 77° at one point.
I finally, after 3 weeks, was able to get someone from maintenance out here to take a look at my windows on 8/29. He confirmed my windows were leaking air from outside, stating that they are the original windows from when this place was built (60 years old is what he told me). So I asked if maintenance could weather strip the windows & was flat out told “no - but feel free to spend time downstairs, it’s cooler.” He also told me I’d be considered lucky if my air reached 80°.
I then went back to speaking with the office, where the lady continued to argue with me on the issue. I had told her for 3 weeks it’s a window issue, her response has been “your ac seems to work fine.” They’ve told me they have no plans to fix the issue at hand & that the windows will be replaced at some point, but conveniently can’t give a time frame. She also advised to keep my ac set at a higher temp so I don’t bust my ac. She also advised I purchase a window unit.
Not only has the heat been an issue, but bugs. The amount of bugs inside my apartment is INSANE because they are able to get in through the windows so easily. I guess I should’ve known when the office manager killed TWO bugs in the model apartment on my tour.
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