Crossings at Minshall Park

There have been a number of discrepancies regarding maintenance and management in less than 2 years of me living there. I had a leak behind my tiles going into the neighbors downstairs and was told I could not get the drywall wet in the shower my the Apt. After the maintenance men left there was a hole exposing my neighbors toilet, my clothes were covered in drywall dust (nothing was covered or taped off), my bath tub had debris in it and my carpet was left covered in drywall pieces. After… multiple attempts to reach out of management it took them 5 days to return contact and when they did they asked ME if THERE WORK was complete. AFTER ONE WEEK the contractors FINALLY came to “fix” this and also did not clean up after themself. All the while the complex didn’t make me aware once of their entry into my apartment. When this was brought to the managers attention she told me she would contact another contractor and I did not hear anything else until I reached back out to her. It took me getting an attorney to hear back and get the work completed. They are refusing to prorate my rent for the now 2 weeks it took for them to fix it and/or let me out of my lease. Not to mention I submitted a maintenance request December 1, 2022 for 4 building lights to be replaced and here we are March 28, 2023 and they still have not been fixed. Ultimately management is reckless and lacks severe communication skills and maintenance does shoddy work. Beware. Read More

Love this property! Great location and staff is eager to help tenants have a great environment. They have wonderful amenities and doing several upgrades to the apartments. If you need a quit place to live you should check these apartments out!!

The prperty has been under a new management since spring 2022. Megan, Vicky, Darrell and Brian have taken significant steps to address and fix unresolved issues from previous management. Yes a good place to reside.

Crossings at Minshall Park has potential, it just needs the right leadership to direct it. But as it stands it has become a cruel reality to some who call it home. This complex is hurting for money and it is obvious. The front office has to be tough its understandable but very frustrating and can raise your anxiety if your are the faint of heart. They have been under new management in the past 2 years I believe 3 times! And everytime from my view new management targets the residents instead of… fixing the apartments and making it more enjoyable and less depressing. But I will say they are trying. So I would have put a 3 star but I dropped 1 because the begging. Read More