10/23/24
Verified Renter
The apartment is generally okay. Since moving in, I've appreciated the prompt and friendly customer service. The staff are always helpful and cheerful. One day, my glasses fell out of my pocket, and a maintenance staff member who saw them picked them up and went out of her way to return them to me at my apartment. I was grateful, as those were my reading glasses, which are essential to me. However, my main concern is the issue with bugs. I've noticed quite a few in my living room, along with... wasps, and I'm unsure of where they're coming from. My roommate has submitted several maintenance requests about it, but nothing has been done so far.
Review from Apartments.com
Property Manager at Tremont responded to this review
Thank you for taking the time to share such a positive review of your experience thus far. We delighted by your praise for our team's support, and we want to do all we can to help you feel completely at ease in your home. Please feel free to contact... us to discuss concerns with pests or any other matter. We appreciate you!