Preserve at Ridgeville Apartments

My apartment was overall clean but there were dead bugs throughout apartment. I think that should have been checked and taken care of before I moved in.

The entry door area and front door were not clean and it took 3 calls to get door and door way cleaned up. I was told buildings are on a schedule for cleaning. I understand that but think as a new tenant, my apartment should have thoroughly clean.

There were recent chip on the master and guest bedroom doorways. I imagine they occurred when... previous tenant moved in or out. I think they should have but taken care of before I moved in or I should have been told management was aware of them and I would not be held responsible for them.

Three good notes:

The welcome bag, gifts, and information were nice, helpful, and much appreciated.

The staff has always been courteous, professional and polite.

Service (Jay) responded quickly and resolved problem i had with electric plugs. Read More

Everything has been amazing thus far. I love the open communication about what's going on. I feel right at home and I absolutely love my apartment. My bathroom is my favorite room, surprisingly.

The property is well maintained and the apartments themselves are beautiful and spacious (for a 1bdr.) The location is a bit out there but conveniently located one minute from I26. The gym and pool are amazing but the pool could be better maintained and monitored. There is a cute little nature path to an empty field with a pavillion, that space could definitely be better utilized. As someone who works from home I always feel safe and it's usually quiet.

I love it, the office staff is amazing.. the maintenance guys are awesome. The clubhouse and pool is always clean and fun to hang out. The gym is also very clean. Thank you

So far loving everything! The apartment is beautiful and the pool has been a huge hit with our kids. Looking forward to the rest of our year here!