11/22/24
DONT MOVE HERE
Let me start by saying…IF YOU’RE THINKING ABOUT MOVING HERE, DONT! Renewing my lease for another term AFTER the rise of rent + all of the other facts that others have also mentioned was one of the WORST mistakes I ever made. I wasn’t going to leave a review until they played me & gave me false information about my move. SEVERAL other people were in transition of leaving when I did. So here I am to tell you about The Cascades. The ONLY good thing was ONE maintenance guy, Stephon. To my... understanding he doesn’t even work there anymore.
If I could give this property 0 stars, I would. The front office is always chaos. It was always new management & front office agents. No one answered the phone or emails. I ALWAYS had to come in the office to speak to a Manager or just anyone in general. I inconstantly witnessed crimes & called 911 several times. I would wake up to car alarms going off on several occasions. I would send emails to the office & they would state “we didn’t receive it”. There have been shootings (yes you read that right) in the parking lot, resulting in death. The garbage is HORRIBLE! The compactor was ALWAYS jammed. Open Trash would crowd around the area from time & time again. I constantly paid rent & NEVER used none of the amenities because either the rules such as time frame or crowded with kids. I attempted to use the pool house for my going away get together & was told a bogus price. Why would I have to pay that high amount when I pay for amenities EVERY single month & have been paying (might I add, ON TIME) since I had been living on the property. Then one of the rules, such as the time to be out of the area was INSANE.
It looks good on the outside, but don’t waste your time & make the same mistake as I did.
Review from Apartments.com
Property Manager at The Cascades responded to this review
Thank you for taking a moment to reach out about your concerns. It's an honor to have had you as such a loyal resident, but we regret that you do not think more fondly about your experience. If you are willing, please contact us at info@ariapts.com... so we may address your comments regarding communication with our team, the upkeep of our community, and your peace of mind. We hope to connect for a conversation soon.