Midtown Urban Apartments

If I could give 0 stars I would. When I moved in, they didn't have my apartment ready and there was someone inside still living in my supposed apartment, so I had to go down to the office and complain. Then they switched my apartment that I had to move into, but it wasn't ready, and I had to wait 4 hours. Once I finally got in my apartment there was no light in my closet, and my blinds were broken. I've been here for almost 1 semester now and put in multiple workorders, yet my blinds are still... broken. There was also no hot water at all in the apartment, me and my roommates were all taking cold showers for a month and a half, until they finally fixed it after we complained 5 times. The water only got fixed because my roommate went to the office to complain again and when Daphne was just basically ignoring what she had to say the guy who works here overheard her and he went to fix it right away. So basically, Daphne doesn't care to report problems or something. Also, there was a time where I paid my check on time the 1st of the month (when I asked for a receipt they refused and said their printer wasn't working) then towards the end of the month I get an eviction notice from midtown urban saying I haven't paid my rent and I went immediately to tell them I did in fact pay my rent but Daphne said she "couldn't find my check" I made her check all the checks they had received and look no further my check was in fact there. I also had late fees because of their mistake, and they said they would take it off, but they never got taken off and I refuse to pay late fees for something that wasn't late. I also complained about bugs in our apartment, and they said someone would come in 1 week but 1 month passed and nobody came, and we still have bugs. The smoke detector in the kitchen goes off for no reason as well as when we turn on the heater it makes the whole apartment smell like a fire was happening inside. Overall management is just awful, unhelpful and I don't recommend it to anyone not even my worst enemy. Read More

Our elevator has been broken for months, my blinds never got fixed despite multiple requests, and everyone was recently given a 5-day notice to evacuate our apartments for renovations. I was not in town so I had to find someone to move all my things out, my roommates and I constantly called asking if we had a temporary place to stay or if we'd be given a new apartment, just to be told there were no updates. Now we're being told that they ran out of materials so our apartment won't be able to be... renovated until next year, meaning they kicked us out for nothing and still had us pay rent, which they also want to raise. This new management is a joke, stay away for your own sanity. Read More

I'm sorry but the room I just moved in smelt horrible as if a dog stayed there and oh my god I had to argue with the front office to clean the carpet and even after I had to clean the carpet. I don't know why but the dog smell would leave and then come back I know for a fact that I didn't have a dog. The room hasn't even moved in. I really stay on top of the smell on where I stay and sleep at and it was bad for me. Like I couldn't lay in my bed knowing that the carpet smelt like a dog stayed... there then when I went to sleep on the couch and it still smelt like a dog. I really was trying to work everything out but I might be moving out if the smell doesn't leave. Also the sink and tub was clogged. I wasn't even suppose to be moving into the apartment. I was rushed and forced so I didn't have not choice as a student trying to achieve his last goal before leaving Arlington. Read More

MANAGEMENT is TERRIBLE. Daphne, the "manager" is very rude. She does not care about her tenants at all. Gary and the other young lady are as helpful as they can be.

Rooms are not safe, I have been bitten and they do not care. They only do pest control every 2 weeks regardless of your condition or the condition of your room. The Premier Property Management that owns the apartment complex does not care either because I have called and emailed them and get no response. I would definitely recommend... Campus Edge over this apartment complex.

Living here is one of the biggest regrets of my college life. Read More

The manager Daphni is extremely rude!! I've put in several workorders, gone and spoke in person with her and nothing ever gets fixed! Our stove doesn't work, our dryer is broken and damages all of our clothes, bugs come inside from underneath the door due to a whole, the AC does not blow cold air, the refrigerator needs maintenance. Every appliance is cheap! We pay too much for them not to fix the issues. The tredmills at the "gym" are broken, they have holes on the band to where you can't even... run without hurting your ankles. Management is just horrible! I would love for them to live in these apartments for just a day so they can see how much frustration it is. Read More