7/7/25
Verified Renter
I've lived here for just about a year and a half, and have had great experiences with all aspects of management thus far. The front office has always been respectful and communicative when presenting an issue, and maintenance has been swift and efficient with any work orders we've ever placed. My only complaint is that the amenities are occasionally out of order due to maintenance (I.e. pool, gym) which is sometimes inconvenient, but I get that things happen.
Review from Apartments.com
Property Manager at Alexan Garza Ranch responded to this review
Thank you for sharing your positive experience and feedback. We're glad to hear that our management team has been respectful and communicative, and that our maintenance team has been swift and effective. We appreciate your understanding regarding the... occasional amenity outages and will continue to work on minimizing these inconveniences. We appreciate you being a part of the community for the last year and a half, and we’re here to help if you need anything. — Heidi G., Alexan Garza Ranch.