2/16/24
Do Not Move In Here!
If it's not one thing it's another. Coming up on 15 days without hot water; I've reported the issue several times and still don't have a clear timeline for repair. The roof has been leaking for months to the point that the drywall has been falling from the ceiling onto the floor. They've come by and looked at it and tried to paint over it- I'm sure there is mold in the ceiling at this point. I didn't have access to the gym for a couple of weeks. I called, left messages and e-mails and got no... response. Trash doesn't get picked up when they say it will be. Access to the pool has been locked off several times without explanation. New management seems to be unresponsive, if not nonexistent.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Mission James Place responded to this review
Supporting our residents is always a priority. As a community, we are committed to providing an exceptional living environment for our residents and understand your frustration. Our team has been working diligently with our vendors regarding concerns... with plumbing and we will continue to update our residents as repairs being today. We'd like to discuss your feedback further and ensure any concerns you may be experiencing are addressed. Please give us a call at (512) 991-8566 or stop by the leasing office at your convenience.