10/3/24
They are downgrading
Currently in renovation. Was previously The Place at Saddle Creek. We were bought by a new mgmt company that clearly doesn't get what people want. Painting our complex gentrified gray and white and giving us less privacy by ripping out our great private patios to give us smaller less private options isn't what people want in this economy otherwise we would be at one of the countless cookie cutter options across the city. Not to mention I'm disabled and this small patio is likely not ADA... compliant. I also just can't afford to have my stuff stolen from my patio like most folks. If wanted the same apartments as everyone else we wouldn't be living here intentionally. What we want is the right sized ac for our units and someone to fix stuff when we call. That would be listening to your residents which the old company didn't do and I'm not sure this company is gonna do either. Stop acting like you know more than the residents about what people want/need and maybe just ask us for once.
Review from Apartments.com
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Property Manager at Brookbend responded to this review
We’d like to apologize for the negative experience you had with us. We’ve taken your feedback and will work hard to implement needed changes. We'd love to make things right! Please reach out to us at your earliest convenience.