9/13/23
Poor management, poorly constructed units, and maintenance is inadequate.
Current resident. The units are poorly constructed. Maintenance does not respond accordingly to maintenance request. I have multiple issues with the unit Im in such as issues with the air conditioner, water coming from the floor, amongst others issues. I have made request, but nothing has come of the request.
Be cautious of the fees. We are finding out about the fees being accessed. We were only notified of the trash fee (and were okay with that) but now its coming to our attention that... additional fees are be requested such as a $60 service a month. The management didn’t say anything about this fee. When asked about the fees the management cant provide any input. When you got to the office the agent doesnt seem to know what is going on and instead talks on the phone on personal calls while attempting to answer your questions.
I wouldn’t recommend these apartments. Everyone’s experience are different but even our neighbors have issues. So I can’t say our issues are isolated.
Review from Apartments.com
6 People Found This Helpful
Property Manager at Covey Homes Waterford responded to this review
Kevin, we are sorry to see that you have not had the positive experience that we seek to provide all our residents and guests. We would like the opportunity to speak with you personally and ask that you come by our office, or call us at 469-454-1474... when you have time. Thank you. - Covey Homes Waterford