5/26/23
OUTSTANDING!
The entire team at Luxia Midtown Park is absolutely OUTSTANDING. Jessica in Management, Lindsay in Assistant Management, and Owen in Leasing (sorry I'm not sure of their specific titles) go SO above and beyond. They truly do care about each and every resident. They have ALWAYS prioritized my needs, been ready to help me in the office with smiles on their faces and jokes at the ready. The maintenance team is fast and skilled, the cleaning staff works wonders, etc etc. Anytime I have even just a... tiny issue or question, the appropriate person helps me swiftly and kindly. I truly cannot say enough outstanding things about them.
When I first moved in, it was a different management team. They were about a 4 out of 10 at best honestly. Like not terrible, but they'd roll their eyes when you'd ask for stuff and a lot of them were kind of rude. Thank god for the turnover because this new team is just incredible. I want to say 15 out of 10 but I truly don't even think that is doing them justice!!! If only every on-side team cared this much!!! Thank you, Owen, Lindsay & Jessica for always brightening up my day when I stop by and for making my living situation so much better than I could have ever imagined!!!!!!!!
Review from Apartments.com
Property Manager at Luxia Midtown Park responded to this review
We truly appreciate you taking the time to share your experience and say such kind things about our team and community! We strive to provide our residents with a great living experience and we are happy to hear you have been satisfied with our team... and service. If there is anything our team can assist you with in the future, be sure to reach out. We are always happy to help!