8/4/17
Two-Star complex.
I lived in The Retreat at Westpark for less than a year. It was a very noisy, unsafe place. There has been new management up front and they are very unprofessional and do not care about the service they provide to the residents. Here lately there have been multiple cops outside the complex and a ton of robberies and break in's. There is an officer that lives in the complex, but she does not patrol the complex. Great location off the beltway, but really noisy. They do not have any food trucks.... The maintenance team is very fast - Have had the same team there for awhile so they are very knowledgeable and know what needs to be done. For the price it is what it is, relative to a lot of shopping (City Centre, The Galleria, Memorial City Mall). Not many professionals that live in the complex. Service is really big when looking for a complex in my opinion, and the prior team was excellent! The representatives they have now just go through the motions, and do not go the extra steps for the residents. Hope this helps! Happy hunting!
Review from Apartments.com
13 People Found This Helpful
Property Manager at Retreat at Westpark responded to this review
Hello ,
Thank you very much for your review. I am sorry to see that you haven't had a great experience with our team, I would like an opportunity to meet with you and discuss the matters that concern you. Feel free to contact me directly at... westparkmanager@francispm.com or call me at 713-781-0577. I look forward to speaking with you!
Best regards,
Erika Eubanks
Property Manager
Retreat at Westpark Apartments