6/5/24
Bait and switch!
Corresponded with this apartment complex for 2 weeks and just as I was about to ask for an application to apply for a unit, the apartment complex went back on their word that all utilities would be included in the rent. Instead they informed me utilities are an extra $200 a month, in addition to the rent. When in fact, their own website clearly states utilities are included, and also their own email correspondences noted that as well. Complete bait and switch that wasted me 2 weeks of apartment... searching! AVOID THIS APARTMENT COMPLEX
Review from Apartments.com
8 People Found This Helpful
Property Manager at UNITI Montrose responded to this review
We appreciate your feedback and apologize that one of our policies/fees has affected your experience here. We would love the opportunity to connect with you offline to discuss. Sometimes it helps to understand the context surrounding the nature of... our policies/fees, why they are in place, and hopefully this will ease your concerns. We would be happy to speak with you whenever you have time. You can reach us at unitimontrose@peakmade.com or 346-388-5151. We look forward to connecting with you soon! Thanks! - Your UNITi Montrose Team.