Kensley Apartment Homes

I am happy and also content with my decision to choose Kensley apartment homes as the place my son and I get to call home. Maintenance is quick and friendly

We recently moved in, and within the first week we faced multiple issues — the washer and exhaust vent were not working. Despite raising service requests, the response has been very slow and we are still waiting for proper resolution. Extremely disappointed with the maintenance and management so far.

If I could give zero stars I would!! Please avoid this place at all cost and believe the reviews. I regret not believing the reviews and moving here. First off property mgmt and agents are very unprofessional and rude. They talk to you any kind of way and do not communicate with each other. Secondly, these units are roach infested they come out the vents, the walls and even from outdoors (pest control spray does not work) 3) There is dog poop everywhere on grass when you walk out all you see are... piles and mound of it (neither tenants or maintenance picks it up. 4) Maintenance takes there time coming to fix things; I’ve made plenty request and some thing have still yet to be fixed. 5) The office be closed during hours they are suppose to be open, they just sit and watch you through there windows 6) They have an answering service and don’t ever answer the office phone. 7) Residents sit they trash out at the bottom of stairs and bags don’t be closed 8) The Kensley has set a bad look for Fairfield Residental I will not ever lease from the company again and I will tell others about my stay. I can’t wait until my lease is up and I’m being nice with this review because there is lots more that I could say. SAVE YOUR TIME, MONEY AND ENERGY. DO NOT MOVE HERE!!! Read More

If I could give zero stars I would!! Please avoid this place at all cost and believe the reviews. I regret not believing the reviews and moving here. First off property mgmt and agents are very unprofessional and rude. They talk to you any kind of way and do not communicate with each other. Secondly, these units are roach infested they come out the vents, the walls and even from outdoors (pest control spray does not work)
3) There is dog poop everywhere on grass and sidewalks(neither tenants or... maintenance picks it up. 4) Maintenance takes there time coming to fix things; I’ve made plenty request and some thing have still yet to be fixed. 5) The office be closed during hours they are suppose to be open, they just sit and watch you through there windows 6) They have an answering service and don’t ever answer the office phone. The Kensley has set a bad look for Fairfield Residental I will not ever lease from the company again and I will tell others about my stay. I can’t wait until my lease is up and I’m being nice with this review because there is lots more that I could say. SAVE YOUR TIME, MONEY AND ENERGY. DO NOT MOVE HERE!!! Read More

Moving into Kensley apartments has been the worst experience so far. Even after reading the negative reviews I decided to give it a chance. This move have been the worst mistake of my life, my unit was not ready and I was not able to move in on the day I signed my lease. I have since been in the office several times with complaints, because no one ever answers the phone. No one in the office communicate accurately or fairly with each other or tenants. You ask for corporate info and no one seems... to have it, you have to look it up yourself. No one at corporate has answered any calls or have they called back. I will definitely warn others of Fairfield mgmt and of this property. It's to many complaints to even type up, my unit is for sure not worth it, for all I am having to deal with including the pest (roaches). Things have been fixed that was not done at move in but I am still unhappy with the way the staff lies and cover each other (Ana, Sabrina) They will refuse to let you out of a lease, remove someone from a lease or add someone per they alleged policy which I have yet to see. I left work on my lunch today just to try and get things resolved, I spoke with Darcey. She seemed as if she genuinely care and stated she would get back in touch with me at some point today or tomorrow hopefully I'll have some helpful news. ON the up side the apartment is very spacious and maintenance are good at responding to request Read More