Willow Park Apartments

I am a current resident and wanted to give honest/up to date feedback. I would say to please keep in mind you are renting and to not have any grand expectations because you will be greatly disappointed. Moving into this apartment was easy, breezy. Justina is very friendly, warm and welcoming - she made the move in process as less stressful as she could. However, on the first day of move in a roach greeted me in the kitchen. I did not know how bad the infestation was until the first night... it... took nearly 6 months to get rid of the roaches and to manage the infestation (giving the majority of the credit to myself by being extremely clean and purchasing Home Defense bug spray). Also, because the apartment is located next to a large field, field mice tend to sneak in during the summer - pest control does the bare minimum by putting down sticky traps, so if a mouse does happen to come inside you will be responsible for putting the poor guy out of his misery. Next, they are "quick" to "fix" issues in the apartment, but I have noticed half the time the fix is Jerry Rigged. For instance, my hall closet was missing a rod, and instead of them installing a real rod they put a wooden poll inside of it that does not even match the apartment fixtures and looks like it will fall down before I move out. Also, their a/c systems are not the best and though they will send maintenance out to fix the unit, it again, is done at bare minimum because the issue needs to be corrected by a professional a/c mechanic.
The apartment company keeps the grounds pretty clean, but because this is an apartment community with all different types of people, trash and/or litter is strewn around.
Parking is not that big of an issue, I do recommend following their rules on car registration because YOU WILL GET TOWED.
Ultimately, this is an okay place to live. It's pretty quiet. I've had issues with my upstairs neighbors, but after I complained a few times they have been quiet thus far.
I think as long as you don't have any issues or unexpected charges on your account your experience at the Residences of Northgate could be enjoyable. Again, keep in mind you are moving into an apartment and to not have high expectations... Read More

YES

Very helpful and staff during and after the tour would answer any questions I had

If I would recommend them because it is a very quiet place and the staff is very friendly, the only thing that is a bit expensive

The laundry room was clog up and i make request and call the office twice it took them 4 to 5 days before they respond my clothes in the washer was smelling .it happens not even a week i moved in after they fixed i couldn't open my washer because washing room is very small, i have to call someone outside to push the washer inside well before i could open the dryer sorry.