7/30/24
Can't Escape from Scummy Tow Companies
Property is generally ok, but is starting a required vehicle/guest vehicle registration program enforced by a questionable 3rd party tow company whose business model is based on profiting off of visitors.
I know the practice is normal nowadays, but normal does not make it acceptable. The tow companies that administer these programs need an absurd amount of personal information only to harass friends/family that come to visit. The last thing resident's need is one more administrative task to... think of and stay ontop of when the effort to required to simply sustain life is already double what it was two years ago.
The egregious part of this was that it was implemented 3 months after signing a new lease, making it a new rule required to be followed that was sprung on me with 75% of my lease still remaining.
Find somewhere that treats you right and administers their property in a way that punishes those doing the wrong, not by putting more burdens on everyone.
Review from Apartments.com
Property Manager at Aura One90 responded to this review
Hi User, we're sorry to hear about your concerns regarding the vehicle registration program. We understand your frustration and we are only changing this so residents get the closes parking vs guest taking the prime spots. We'd appreciate the... opportunity to discuss this further with you. Please reach out to us at AuraOne90@avenue5apt.com or call us at 1 972-423-0680.
