1/4/25
Units ok, roaches terrible
I lived at these apartments for the summer of 2020 and in a different unit from Fall of 2022 to Fall of 2024.
Overall, I liked living here. The people are respectful and nice. The property is also pretty clean, and safe, and quiet. The units are affordable. There are issues you'd expect at a large property (rushed paint and carpeting jobs, closet doors that don’t quite close, sticky drawers). The property facilities (I used the laundry, pool, gym) are sufficient and they keep them in mostly... good shape.
BUT, there are German cockroaches. They live in the walls (pro tip: baby proofing socket plugs), and I know the property is doing its best to get rid them… but there's a lot. I'd see 5-20 a day in my apartment. They seemed to have nests in the kitchen behind the stove, in the dishwasher, and under the sink. If you decide to live here, be better than I was and ask them to actually seal under the baseboards and countertops, or do your own pest control. I think it does depend on what side of the building you’re on - when I lived on the top floor in one of the inner units (1 bedroom), I saw very few roaches. On the second floor in an outer unit (2 bedroom), it was a true infestation.
There is definitely mold in the air vents. Yellow/orange in the bathrooms and even black. The apartment had a musty smell when I moved in, and it would come back if it’s left empty for more than a few days.
Maintenance is slow. I think they’re understaffed - the first 6 months I lived here they were very responsive and fairly effective (my freezer leaked into the fridge and they tried to fix it like 10 times, and it never stopped. Otherwise they were great every time they came out). But they definitely spend a lot of work hours chopping up perfectly good furniture that people leave by the dumpster (donate it or something!). For instance, our bathroom sink didn’t work for a month. They came by twice for other things and still don’t do it. I called and called and was told they’d “get back to me.”
One last thing: 3 months later and I never got the rest of my deposit back. They charged me a cleaning fee (even though I cleaned it really well - they said so themselves) and a pet carpet cleaning fee, so I only was supposed to get like $40 back. I called for the check and they said it’d be 1 month - but, nothing as of January 2025.
TLDR: it was mostly okay, but there are roaches and mold and maintenance is overwhelmed. You get what you pay for.
Review from Apartments.com
Property Manager at Medical Center responded to this review
We appreciate your detailed feedback. We're glad to hear that you found our property clean, safe, and affordable. However, we're sorry to hear about the issues you experienced with pests and maintenance. We continually strive to improve our services... and have adjusted our pest control schedule to rotate through the property on a quarterly basis. We also apologize for any inconvenience regarding your deposit. We encourage you to reach out to our office directly to resolve this matter. Thank you for your review.