9/12/24
No, Wish I could show you
This complex does not show you the actual apartment you will live in. They show you a spotless, there best cleaned, apartment with no issues or damage. Many neighbors and ourselves included have damages within our apartments. Pool is not cleaned correctly and turns green every 6 days. Management is poor to get in touch with. They painted over holes in the walls, dirty floor boards, covered the mold in our shower, vents left dirty, porch is stained, light doesn’t work in the laundry room, paint... is splattered on the floors, light switches look chewed on, and dishwasher is not draining. None of this was adjusted or fixed prior to us moving in. The neighbor’s dog barks all hours of the night and therefore the apartment management does not enforce quiet hours. Dog poop is everywhere! The dog park is nasty. The gates have been open for 5+ months now. The treadmills do not work in the gym either and we are still getting mail from the last three tenants that were in our apartment! I like the apartment layout but it has not been a pleasant experience. Some of the ladies at the desk are kind but were disappointed.
Review from Apartments.com
Property Manager at Verandas at Alamo Ranch responded to this review
Hello,
We appreciate you sharing your thoughts. We're sorry to hear about the numerous issues you've encountered and understand how frustrating it must be. Your feedback regarding the condition of the apartment, amenities, and management's... responsiveness is valuable. We'll make sure to look into these concerns. If you need further assistance, please contact us at living@valiantresidential.com.
Best regards,
Valiant Residential Management Team