2/17/24
Extreme lack of initiative to fix water leaks.
At the time of writing this, I have submitted 11 work orders for water leaks. The current water leak is from the shower/bath cold water valve. The faucet is currently leaking at a rate of about 1 gallon per minute. Today is Wednesday, and I wrote the email for the work order on Friday of last week. I verbally told the maintenance guy who regularly does the repair the Thursday before. I would post video of the leak if I could. I spoke to the office staff multiple times and they said they have the... work order documented but cannot give me a date or time for repair.
The other major leak occurred on a Thursday night. I called the emergency maintenance phone number 3 times that night. I laid down towels to slow the progression of the water running out on the floor. Water was coming from under the bathroom vanity so there was nothing to turn off. I marched into the office at 8am to verbally tell them of the leak. When the maintenance staff saw how bad it was. Then they initiated repairs. Apparently, they were transitioning from one phone system to the next. They took no precautions for the interim.
The air conditioning situation was pretty bad too. My A/C quit and it is an old unit so when it breaks, parts are hard to come by. They put a wall unit in and it was there for weeks until the part showed up. At some point, you just have to replace the aging unit. But that would require spending money.
Look elsewhere for a place to live.
Review from Apartments.com