Flats on Chapel Apartments

They advertise a $500 gift card as a move in special, i ask at the time of signing my lease if I would receive it and was told that I would. The leasing office told me that it would be sent to my email. I've been here 2 months, have asked 4 or so times about when I would receive it and they said they would look in to it and let me know. (They never did) or that i should receive it in my email. Now I receive an email stating that I don't qualify for the gift card. They lied to me. I should have... went somewhere else where they actually honor their move-in specials.
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My Wife and I had a terrible experience trying to get an apartment here. It was like the staff didn't want us to rent there. Very rude and I'm surprised anyone lives there anymore if they treat people about to hand them money this bad before we sign a contract locking us into giving out our money.

The design and prices of this complex looked promising. However, when I called and also visited in person, the Staff were very defensive and used topic avoidance techniques for basic and common questions. The prices they advertise online are only for 15-month leases. If you want a 12-month lease, costs more per month. Want to move in on a specific day, no, only on Fridays. What does it cost a prospective tenant to have their background and credit run which costs them about ~$25 on average to run... ...$100 per person? Want to move in on the day advertised for unit XY, nope it's not available at that time, only a week later for more money per month. Read More

This property has made great improvements to the property. I love the management team, especially Rina. This property is in the best shape since it has been built.

The property is very well kept and love the pool area. The staff in the front office is very nice and so helpful. Great place to call home, hands down!!