Newport Village Apartments

Had to install cams in my home because 3rd party vendors are given free access to enter without notice, permission, or even explanation at times. Communication and follow up are close to non-existent, unless you personally follow up multiple times for a couple weeks or so. The personalities are lovely, but the concern caused by the lack of security and privacy is a red flag to keep in mind

Pros - The units are beautiful, spacious and updated and the amenities are nice. Maintenance responds quickly

Cons- BUGS,ROACH infestation, inside and MICE outside. Walls are really thin and they shut the water off every couple weeks so you have to leave your house for the majority of the day every couple weeks which is a huge inconvenience . Parking is TRASH, and they charge you $65+ for unassigned parking and you have a far walk to your car every day so good luck! They also raise your rent... like crazy to renew your lease and they add all these additional fees and make you get their internet which is terrible quality! Read More

The apartments are very nice, I fell in love but they make a lot of turns to be able to finish the application, they already approved me but they never contacted me to be able to finish, I went to Newport for more than three days but the administration of UDR is very bad because from one channel it told me that I did not need to justify my status but from another he told me that yes or yes, they made me waste time and money because I already paid the insurance is a disaster

I’ve been here only a few weeks, and I already hate this place. There were so many issues with the unit, and they still haven’t addressed some of them. Today, they brought in a new fridge, but they haven’t been able to install it correctly. In the meantime, the hose is leaking water in our unit. Also, the brand new fridge they ordered for us, is all scratched up and already dented. When I complained about it, they said it wasn’t their responsibility, but the responsibility of the sub contractor....

The unit is full of earwigs, and our bathroom door won’t close properly, because the door wasn’t installed well.

When I mentioned the condition of the closets, they said the closets come “as is.” They said it through a note they left on the floor.

Also, our patio has spray paint markings and melted wax all over.

The management just tries to sweep everything under the rug, and says that if isn’t a hazard, they’re not going to address it.
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Submit maintenance requests and they are closed as completed consistently. Notify management of the issue and they ask you to email them of your concerns and absolutely nothing will happen unless you show up to the leasing office with some bass in your voice. The location is perfect for business professionals working in the DMV. The square footage is excellent. The units are older and a bit worn but you can make them home; however, if you have maintenance requests which require a professional-... you will experience the lack of accountability, the mismanagement, and the inconsistency. If you have other options and even if the price is a bit more, from the maintenance perspective- you will be better off somewhere other than Newport Village. Read More